Shipping Policy

Last updated: Nov 4, 2026

Express shipping

All orders are sent by express shipping, with an estimated delivery time of 5 to 8 business days after dispatch. Shipping rates are calculated and displayed at checkout before you complete your purchase.

Orders are processed and dispatched within 1 to 2 business days of being placed. Orders placed on weekends or public holidays are processed on the next business day.

Where we ship

We currently ship to the United States, Canada, the United Kingdom, Ireland, Australia and New Zealand.

Shipping confirmation

Once your order has been dispatched, you will receive a confirmation email with your tracking number. Please allow up to 48 hours for the tracking information to update after the first scan by the carrier.

Customs and import duties

For orders shipped outside the United States, customs duties, import taxes and handling fees may be applied by the destination country. These charges are determined by the local customs authority and are the responsibility of the recipient. We have no control over these charges and cannot predict their amount.

Delivery delays

Delivery estimates are provided by our carriers and are not guaranteed. Delays may occur because of customs clearance, severe weather, carrier backlogs during peak periods or incomplete address information. If your order is significantly delayed, please contact our customer support team at support@auliveth.com or by phone at +1 631-948-2964.